Know your terminal. Find your driver.
Explore Heathrow Terminals 2, 3, 4 and 5, with arrival and departure guidance and help meeting your driver.
Choose your terminal
Select a terminal to see arrival and departure guidance.
Terminal 2
Selected terminal: Terminal 2 is served by its own arrivals hall and nearby Terminal Parking, formerly known as Short Stay Parking.
Where to meet
Heathrow’s public meeting point for Terminal 2 is opposite the international arrivals exit. Your driver’s exact meeting instruction is confirmed with your booking.
Pickup and parking
For passenger collections, Heathrow directs drivers to Terminal Parking rather than waiting on the terminal forecourt. Terminal 2 Terminal Parking is close to arrivals and departures.
Flying from here?
For drop-offs, check that your airline confirms Terminal 2 before collection and tell us straight away if your terminal changes.
Need help at the terminal?
If you cannot see your driver, stay inside arrivals near a clearly signed Terminal 2 landmark and call or WhatsApp us with your booking name.
Terminal 2 quick questions
- Where is the Terminal 2 meeting point?
- Heathrow’s public Terminal 2 meeting point is opposite the international arrivals exit. Your booking confirmation tells you the exact meeting arrangement for your driver.
- Where do drivers collect passengers at Terminal 2?
- Heathrow directs passenger collections to Terminal Parking rather than waiting on the forecourt. Any applicable parking or pickup charge is confirmed with your quote.
Selected terminal: Terminal 2 is served by its own arrivals hall and nearby Terminal Parking, formerly known as Short Stay Parking.
Where to meet
Heathrow’s public meeting point for Terminal 2 is opposite the international arrivals exit. Your driver’s exact meeting instruction is confirmed with your booking.
Pickup and parking
For passenger collections, Heathrow directs drivers to Terminal Parking rather than waiting on the terminal forecourt. Terminal 2 Terminal Parking is close to arrivals and departures.
Flying from here?
For drop-offs, check that your airline confirms Terminal 2 before collection and tell us straight away if your terminal changes.
Need help at the terminal?
If you cannot see your driver, stay inside arrivals near a clearly signed Terminal 2 landmark and call or WhatsApp us with your booking name.
Terminal 2 quick questions
- Where is the Terminal 2 meeting point?
- Heathrow’s public Terminal 2 meeting point is opposite the international arrivals exit. Your booking confirmation tells you the exact meeting arrangement for your driver.
- Where do drivers collect passengers at Terminal 2?
- Heathrow directs passenger collections to Terminal Parking rather than waiting on the forecourt. Any applicable parking or pickup charge is confirmed with your quote.
Selected terminal: Terminal 3 has its own arrivals area, with Terminal Parking close to both arrivals and departures.
Where to meet
Heathrow’s public meeting point for Terminal 3 is in the seating area on the ground floor of Arrivals. Your confirmed booking may specify a driver name-board meeting or another agreed point.
Pickup and parking
For collections, Heathrow directs drivers to Terminal Parking rather than waiting on the terminal forecourt. Heathrow says its Terminal Parking car parks are about a 2-minute walk from the terminal doors.
Flying from here?
For drop-offs, confirm Terminal 3 against your airline or flight confirmation before you travel.
Need help at the terminal?
If you need help in Terminal 3, stay in arrivals near a signed landmark or seating area and contact us with your nearest landmark.
Terminal 3 quick questions
- Where is the Terminal 3 meeting point?
- Heathrow’s public Terminal 3 meeting point is in the seating area on the ground floor of Arrivals. Your driver meeting arrangement is confirmed before travel.
- Is Terminal 3 pickup from the forecourt?
- No. Heathrow says drivers should not wait on the terminal forecourt for pickups. Collections use Terminal Parking or another agreed arrangement confirmed with your booking.
Selected terminal: Terminal 4 has different parking and pickup arrangements from the central terminals, and Heathrow changed passenger parking arrangements in 2026.
Where to meet
Heathrow’s public meeting point for Terminal 4 is next to WHSmith on the ground floor of Arrivals. Your booking confirmation remains the final meeting instruction.
Pickup and parking
For Terminal 4, Heathrow says passenger parking has moved to Park & Ride Zone A, with shuttle buses to the terminal. Quick paid collections can use the Priority Pick-Up area outside arrivals where available.
Flying from here?
Terminal 4 drop-offs continue at departures, with Heathrow’s terminal forecourt drop-off charge applying to each visit.
Need help at the terminal?
If you are unsure where to stand at Terminal 4, stay inside arrivals near WHSmith or another clear landmark and contact us.
Terminal 4 quick questions
- Where is the Terminal 4 meeting point?
- Heathrow’s public Terminal 4 meeting point is next to WHSmith on the ground floor of Arrivals. Your booking confirmation gives the exact meeting arrangement.
- Has Terminal 4 parking changed?
- Yes. Heathrow says Terminal 4 passenger parking has moved to Park & Ride Zone A, with shuttle buses to the terminal. Pickup arrangements and fees should be checked when booking.
Selected terminal: Terminal 5 has two public arrivals meeting points and its own Terminal Parking beside the terminal.
Where to meet
Heathrow lists two Terminal 5 arrivals meeting points: the north point opposite Travelex and the south point near Costa Coffee. Your confirmed driver meeting instruction may specify which one to use.
Pickup and parking
Collections use Terminal 5 Terminal Parking (Car Park 5), formerly called Short Stay and still signposted that way in places, about a 2-minute walk from the terminal doors.
Flying from here?
Terminal 5 is large, so check your airline and terminal before collection and allow time to reach the right departures area.
Need help at the terminal?
If you are not sure which Terminal 5 meeting point to use, stay by the north or south arrivals meeting point named in your booking and contact us.
Terminal 5 quick questions
- Which Terminal 5 meeting point should I use?
- Heathrow lists a north meeting point opposite Travelex and a south meeting point near Costa Coffee. Use the one confirmed with your booking.
- Is Terminal 5 Short Stay the same as Terminal Parking?
- Heathrow has renamed Short Stay Parking as Terminal Parking, but some signage may still say Short Stay. Follow airport signs for the terminal car park.
Last checked against heathrow.com on . Airport arrangements can change, so your booking confirmation is the final instruction.
Which terminal is my airline?After you land
Step 1
Collect your luggage
Clear passport control and collect your bags.
Step 2
Check your meeting instructions
Your booking confirmation explains where to meet your driver.
Step 3
Meet your driver
Meet your driver, or contact us if you need help.
Can’t find your driver?
Stay inside the terminal at a clearly signed location. Contact us with your booking name, terminal and nearest landmark.
Terminal planning
Clear answers about Heathrow terminals
Terminal information helps you plan, but your booking confirmation is the final instruction for your driver meeting point.
Terminal facts before you travel. Heathrow Minicab covers Terminals 2, 3, 4 and 5. Terminal-specific guidance helps you plan, but your booking confirmation is the final meeting instruction.
Terminals covered
We cover Heathrow Terminals 2, 3, 4 and 5 for arrivals and departures.
Terminal guidesConfirmed meeting details
Your meeting point, pickup point or collection time is confirmed with your booking.
Pickup guidePrice fixed once confirmed
The price is fixed once confirmed, but it depends on route, time, day, vehicle, stops, waiting, parking and airport charges.
Journey time varies
Journey time varies with traffic, terminal, time of day, roadworks and airport processing time.
Drop-off guide
FAQs
Common questions
Heathrow Minicab covers all four Heathrow passenger terminals (2, 3, 4 and 5) for arrivals and departures, with terminal-specific meeting guidance and your exact meeting point confirmed when you book.
Which Heathrow terminals do you cover?
We cover all four passenger terminals at Heathrow: Terminals 2, 3, 4 and 5, for both arrivals and departures.
Does my meeting point depend on my terminal?
Yes. Your meeting point is confirmed for your terminal when you book: inside arrivals with a name board, or at an agreed pickup point.
What if my terminal changes?
Contact us as soon as you know, on 020 8569 4040 or WhatsApp, and we’ll update your pickup or drop-off details.
Are the terminal guide meeting points my final pickup instruction?
No. The terminal guide gives useful public meeting information, but your booking confirmation is the final instruction for where to meet your driver.
Where is the Terminal 2 meeting point?
Heathrow’s public Terminal 2 meeting point is opposite the international arrivals exit. Your booking confirmation tells you the exact meeting arrangement for your driver.
Where do drivers collect passengers at Terminal 2?
Heathrow directs passenger collections to Terminal Parking rather than waiting on the forecourt. Any applicable parking or pickup charge is confirmed with your quote.
Where is the Terminal 3 meeting point?
Heathrow’s public Terminal 3 meeting point is in the seating area on the ground floor of Arrivals. Your driver meeting arrangement is confirmed before travel.
Is Terminal 3 pickup from the forecourt?
No. Heathrow says drivers should not wait on the terminal forecourt for pickups. Collections use Terminal Parking or another agreed arrangement confirmed with your booking.
Where is the Terminal 4 meeting point?
Heathrow’s public Terminal 4 meeting point is next to WHSmith on the ground floor of Arrivals. Your booking confirmation gives the exact meeting arrangement.
Has Terminal 4 parking changed?
Yes. Heathrow says Terminal 4 passenger parking has moved to Park & Ride Zone A, with shuttle buses to the terminal. Pickup arrangements and fees should be checked when booking.
Which Terminal 5 meeting point should I use?
Heathrow lists a north meeting point opposite Travelex and a south meeting point near Costa Coffee. Use the one confirmed with your booking.
Is Terminal 5 Short Stay the same as Terminal Parking?
Heathrow has renamed Short Stay Parking as Terminal Parking, but some signage may still say Short Stay. Follow airport signs for the terminal car park.